Skip content?

Annual GB Treatment and Support Survey 2020

Author: B. Gunstone, K. Gosschalk, O. Joyner & A. Diaconu Published: March 2021

Summary

This report by YouGov, commissioned by GambleAware, examines gambling behaviour and demand for treatment and support in Great Britain in 2020, based on a survey of nearly 19,000 adults.

Topics covered

  • gambling participation and prevalence of harmful gambling
  • usage of and demand for treatment and support services
  • impacts on people affected by other people's gambling

Key findings

The report found overall gambling participation decreased from 2019 to 2020, likely due to COVID-19 restrictions, though online gambling increased. 
There remains substantial demand for treatment and support, especially amongst problem gamblers, but barriers like stigma persist. Remote support options gained importance, though some prefer face-to-face help.
Is this page useful?

However you’re feeling right now, we’re here to help.

The National Gambling Support Network helps people struggling with gambling, and people who are worried about someone else’s gambling.

Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.

Delivered by GamCare

24 hours a day • 7 days a week • UK only

Find support in your area Call 0808 8020 133