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Annual Statistics from the National Support Network (Great Britain) 2023/2024

Author: GambleAware Published: November 2024
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Summary

Annual statistics for the National Gambling Support Network from 1st April 2023 to 31st March 2024, showing the amount of people who received support and treatment from the network.

Topics covered

  • The amount of people who received treatment and support from the NGSN.
  • Characteristics of people who received treatment and support.
  • Details of treatment outcomes.
  • Trends in treatment and support over the past 9 years.

Key findings

  • Almost 11,000 people received support or treatment from the NGSN between 1st April 2023 and 31st March 2024.
  • The NGSN saw a 12% increase in people treated for gambling harm compared to the previous year.
  • 95% of those who completed their treatment saw an improvement and among those, the rate of ‘problem gambling’ fell from 87% to 10% between initial assessment and completion of treatment.
  • The number of people who received early intervention support was published for the first time.
  • 50% of people looking for treatment got their first appointment within six days of making contact with the NGSN and 75% within twelve days.

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