Gambling blocking and self-exclusion

Decorative image.

It’s important to know that if you’re trying to give up gambling, we can help. There are many ways you can stop or limit your gambling to help yourself feel more in control.

Decorative image.

Three steps to stop gambling

TalkBanStop has a three-step process to help you stop gambling and maintain a successful recovery journey. You can choose to do one or multiple steps of the process, depending on what’s right for you.

With TalkBanStop’s free tools, you can:

  • talk to a National Gambling Helpline adviser, delivered by Gamcare
  • block access to gambling sites on multiple devices with Gamban
  • register for self-exclusion with GAMSTOP
Decorative image.

Watch GAMSTOP's intro video (1 min 16 secs)

Decorative image.

Watch GAMSTOP's intro video (1 min 16 secs)

1. Talk – contact the National Gambling Helpline

If you're worried about how gambling is making you, or someone else feel, get in touch with a trained Gamcare adviser from the National Gambling Helpline. They’re always ready to listen, 24 hours a day, 7 days a week. They will not judge you, and can offer free advice, information and emotional support.

You can contact the National Gambling Helpline below: 

Decorative image.
Decorative image.

2. Ban – get gambling blocking software

If you or someone you know is struggling to stay in control of gambling online, gambling blocking software, such as Gamban, might help. A gambling blocker can be used as a first step to reducing gambling and getting the support you need.

Gambling software blocks can be downloaded onto your phone, tablet, or computer. It limits access to websites, apps, and other services available online.

Gambling-specific blocking software you can use includes:

Some device and internet providers also allow you to set restrictions without needing to download software. You can find out more about this by contacting your device or internet provider.

If you need help understanding which product is best for you, reach out to the National Gambling Helpline. They can also help you get free access to the Gamban app.

2. Ban – get gambling blocking software

Decorative image.

3. Stop – try self-exclusion 

If you think you’re spending too much time or money gambling, you can volunteer to ban yourself from in-person or online gambling for a set length of time. This is called self-exclusion.

In this time, you will not be able to gamble within the company's venue, or on their website or app. This is usually between six months and five years.

By law, gambling companies must offer you the option to self-exclude.

A lot of people who are experiencing an escalation of harms, also known as gambling addiction, find that excluding themselves from gambling is a useful step towards taking control of their gambling. It can lead to less time and money spent gambling, and less negative feelings about it.

Decorative image.
Decorative image.

How to self-exclude

There are several ways you can exclude yourself from gambling.

How you self-exclude from gambling will depend on whether you want to self-exclude from:

  • several gambling companies at once
  • a single gambling operator 
Decorative image.
Decorative image.
Decorative image.

Self-exclusion from online gambling

GAMSTOP is a free self-exclusion app that will block you from logging into, or setting up accounts with, all online gambling companies licensed in Great Britain. You can register to be excluded for six months, one year, or five years.

84% of people who used GAMSTOP to self-exclude say they felt safer from gambling harms and more in control of their gambling.

GAMSTOP is only available for UK residents.

Find out more about GAMSTOP
Decorative image.

Self-exclusion from multiple gambling companies

You can self-exclude from several gambling operators at the same time. These schemes are free, and registration is quick and easy.

Self-exclude from multiple gambling companies
Decorative image.

Self-exclusion from one website or app

If you want to self-exclude from one website or app:

1. Go to the website or app

2. Find a page called ‘Responsible Gambling’ or ‘Safer Gambling’

3. Follow the instructions for self-exclusion

If you cannot see how to self-exclude, contact the company’s customer services.

Decorative image.

Self-exclusion from one arcade, betting shop or casino

If you want to self-exclude from an arcade, betting shop or casino you should visit the venue and speak to staff. You should let them know you want to self-exclude.

You should:

  • take some identification and passport size photos with you
  • get a copy of the completed self-exclusion form for your records
  • try not to take any money or bank cards with you so you cannot gamble

Other ways to stay in control of your gambling 

If you're trying to quit gambling, the amount of gambling advertising you see could make it more difficult.

To make your journey to stopping gambling as successful as possible, you can also try to limit the gambling ads that you see on:

  • social media channels
  • websites you visit

 

Find out how to limit gambling ads online
Is this page useful?
Yes
No
Report a problem with this page

However you’re feeling right now, we’re here to help.

The National Gambling Support Network helps people struggling with gambling, and people who are worried about someone else’s gambling.

Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.

Delivered by GamCare

24 hours a day • 7 days a week • UK only

Find support in your area Call 0808 8020 133