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GamCare (National Gambling Helpline)

Wales, England, Scotland
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Providers might offer support outside of these hours. The free National Gambling Helpline is also available 24/7 on 0808 8020 133.

NGSN
England
Wales
Scotland
Remote

GamCare provide information, advice and support across England, Scotland and Wales to anyone affected by gambling-related harm, 24 hours a day, 365 days a year, via their helpline and digital services including Live Chat, WhatsApp & Facebook. They also provide peer support through their chatroom and forums.

GamCare also run other regional services that offer in-person, one-to-one and group support and treatment for gambling harms. The helpline can put you in touch with their regional support teams, or you can find them by entering your postcode in our service finder.

Support styles

  • Risk assessment
  • Advice over the phone or via the live chat
  • Can identify and connect you to the right regional treatment providers
  • Online peer support via forums and chatrooms
  • Support for family and friends

Support settings

  • Telephone
  • Online

Service benefits

  • Free, flexible help and support for anyone affected by gambling problems.
  • They run the National Gambling Helpline, which is open 24/7.
  • Access to a wide range of digital tools including an online forum, chatrooms and online peer support.

Additional information

  • Under 18s support via their Young People's services.
  • Their Women’s Pathway programme aims to reduce the harm women experience from their own gambling or the gambling of someone else.
  • Translators available upon request.

National Gambling Support Network

This service is part of the National Gambling Support Network (NGSN) which provides free, confidential and personalised support for anyone affected by gambling.

On average, NGSN services can offer treatment within 5 to 9 working days of receiving the request.

Last updated 27 September 2024